Shipping policy

SHIPPING POLICY

Delivery areas
Rock’n’Bloc currently ships orders to Switzerland and France.

Rates
Switzerland: standard shipping CHF 7.00, free on purchases of CHF 120.00 or more.
France: standard shipping EUR 12.00, free on purchases of EUR 100.00 or more.
FAMILY membership is an association service, with no shipment or shipping charge for the membership itself. Any physical gifts and packs are separate: availability and timing are communicated separately according to the plan’s benefits. Their delivery remains free in Switzerland and France.

R’N’B Picks: first launch, then made to order

The first 10 get things moving. For each design’s first launch, your payment reserves your piece. The initial production order is approved once 10 pieces of that design have been reserved. This threshold applies only once: after the design has launched, subsequent orders are processed normally, without waiting for another group of 10.

For R’N’B polos, T-shirts and sleeveless jerseys, allow 4–6 weeks for manufacturing from the actual start of production. This lead time still applies after the first 10 pieces: normal processing does not mean immediate dispatch. Transit follows, generally taking 3–5 business days after dispatch.

If the initial threshold is not reached during the drop, your reservation automatically rolls over to the next drop, with no new order or second payment. We will email you when production starts. For questions or a cancellation request while waiting, email ello@rocknbloc.com with your order number; your request will be reviewed according to the order’s status and your applicable rights.

Transit

The 3–5 business days generally shown at checkout refer only to transit after dispatch, not the wait for the initial threshold or manufacturing. Timeframes are indicative and may vary depending on the carrier, destination or circumstances beyond our control.

Tracking and address
When tracking is available, it is sent by email. Customers must check the accuracy of their address before confirming an order. If there is an error, contact us promptly at ello@rocknbloc.com.

Damaged or missing parcel
In the event of visible damage, missing contents or a delivery problem, contact us at ello@rocknbloc.com with your order number and, if possible, photos of the parcel.

Logistics address
Rock’n’Bloc
Route du Bois-de-Bay 105
1242 Satigny
Switzerland

Last updated: 30 September 2026.